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Dan
Sommer - Your Career Coach & Business Consultant
Personnel Problems are
Symptoms of Bad Leadership
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Problems
are symptoms, they are not the causes of discomfort or
disorganisation, they are the effect of a lack of internal
leadership and management skills.
Truth be
told, you will find that there are no external solutions to
an internal problem... I am saying that as an external
consultant.
Therefore, there are No
External Solutions to Internal Problems. Yet every year
entrepreneurs and businesses spend "billions" of dollars on
buying direct consultancy advice or
“fix-everything-programs” from external consultancies. In
near all of those cases, I as an consultant will merely be
acting in a counselling role using a "mirror" tactic.
Although external sources such as coaches and consultants
can often be an efficient source for motivation and
enlightenment. Then they can never be the source from which
the solution to the internal problems can be found. Only the
management and staff can discover the true solution to the
problems, because they are the ones who originally created
the problems and most often they are the direct source of
the problems.
To discover the solutions
to internal problems, all you have to do is take a good look
at your management and your personnel!
Point 1: Your Managers
Management is evaluated, by
simply looking at the management guides and regulations they
have set for their staff to follow. The simple fact is that
the more rules and regulations a company or department has,
the worse it is managed. Because, a good manager establishes
company guidelines, after having engaged in open and honest
two-way communication with his team.
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A good manager thus set
guidelines and not rules or regulations, but a great manager
also “lives” in alignment with the guidelines he has set and
motivates others to do the same.
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A successful manager first
educates his staff in the values and visions behind the
guidelines. Secondly he reminds his staff about the
guidelines and the intend behind the guidelines, and he
warns staff in a friendly but stern manner, if they do not
follow the guidelines. Thirdly, he acts swiftly and
decisively against those who do not heed his warning and
fire them immediately upon discovery that they are in
violation of the company guidelines.
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Always be consequent when
firing staff, do it openly, and honestly, letting everyone
else know why they were fired. However, be absolute certain
that you act without prejudice, for nothing causes more
internal problems than when double standards are used for
the managers relatives, friends and allies.
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Any manager found to be
prejudicial in any of his responses to any of the members of
his teams, must be swiftly fired by senior management or the
board and everyone else should be told why!
Point 2: Your Personnel
Your personnel are easily evaluated by simply first
assessing if they “live” by the company guidelines in all
their work related tasks and time, and to a certain extent
outside of it as well. Those who do not "live" by the
guidelines should be reminded of the guidelines, then warned
and finally fired if they do not shape up.
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Evaluations of your
personnel should be consistent and preferably a monthly or
quarterly task, but at minimum an annual task. This is to
evaluate if they are achieving both the personal and
departmental goals, which should have been set with them and
for them.
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Personnel found to be
lacking behind their goals, by more than 15% due to either
incompetence or lack of discipline, should be terminated
swiftly and openly. If they are lacking behind with less
than 15%, then consider retraining and re-motivating them
and then schedule another evaluation. If they still haven't
improved measurably and consistently then terminate them
immediately.
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However, if they aren't
underachieving due to incompetence or a lack of
self-discipline, then you need to find out if they are
underachieving. Is it due to a lack in the resources
allocated to the specific achievement of the goals? If there
is, then fix it immediately and if necessary re-set the
goals accordingly.
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The weak link: always keep
in mind that no chain is stronger then the weakest link and
that no company is better than its personnel. If the
personnel are lazy, unmotivated and false, then they are
either reflecting their manager’s personality, or their
behaviour are the direct result of a well meaning but
incompetent manager. Either way, you must fix the real
problem. So go fire the manager today!
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Conclusion
You should always keep in
mind that no business or department is better than the teams
that “make-up” the business or department. Moreover, those
teams are only as good and strong as both the directors and
the managers allow the personnel to be.
By far the most common root
of personnel problems, are due to managers who micromanage
their staff and thus stifles their natural problem solving
abilities and innovative spirit. So, no matter what excuses
you make, no matter how you explain away the problems, and
no matter where you seek to lay the blame; the fact remain
that bad staff are the results of bad management!
Right now for instance, you
have two options. You can either accept my advice as words
of wisdom, or you can shake your head and raise your
eyebrows. Heck, you can even throw in a completely new
excuse, or you can just click away from this page and go
tell everyone, that I am an “idiot” with no management
skills.
I can easily live with that solution, the
important question is;
Can your business live with that
solution?
However, if you really want to achieve success and are
prepared to accept full responsibility for your management actions,
decisions
and current regulations. Then this article by Dan
Sommer, will take you and your business towards profitable success.
I
guarantee you that if you follow the message and action
plans given on my webpage
www.dansommer.biz, then you will achieve your business
objectives and
see your company's vision come through in less than three years. In
addition, I can also guarantee you that your life will have
improved significantly in those short three years.
So don't waste more of your time, for time is precious and
it is the only “thing” that you can never increase or regain. Every
business day
lost is a day that is lost forever. So, without further delays, it
is time for entrepreneurial action!
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Full © of all Articles &
Content by Dan Sommer &
www.DanSommer.Biz thus the content may not be
redistributed to anyone, and yes that does include your
family, friends and colleagues! Sorry... :-)
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Become your own Master of Brilliant
Achievements, by first reading these articles and then
implement their message of action. Keep in mind that Success
is funded in Action!
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Attention: This Page Is Currently Being Updated With My New And
Archived Articles
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My
Article Topics; Covers Business Marketing,
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Coaching, Security Management and Counter Terrorism to
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For further study and
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however all the resources that you can download from here,
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and yes that does include your family, friends and
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